Contact Us

Questions about our products, your order, or a collaboration? We're here to help.

By email

The fastest way to reach us:

We typically respond within 24 hours.

When will I receive my order? — Ships within 7 to 14 business days. See Shipping.
How does the WiFi work? — Connect the clock to your 2.4 GHz network via the setup button. It syncs automatically via the NTP protocol.
Can I return my product? — Yes, within 14 days of receipt. See Returns.
Does the clock work without WiFi? — Yes, it displays time normally. WiFi is only used for automatic synchronisation.
How long does the battery last? — The 20,000 mAh battery lasts several weeks. The clock also works continuously when plugged in via USB-C.